If the answer to your question does not appear here, please give one of the very friendly and knowledgeable Peace Frog customer service representatives a call. We are here to help!
To have the best possible results we must be able to remove dust and debris, and flush away pet urine and other stains, so we remove rugs from your home to clean them here in our shop. This allows us to control the process from beginning to end – including drying times – enabling us to make changes to the process as necessary.
Having access to the right kind of cleaning products and equipment is just as important. We can better protect the dyes and fibers of your area rugs when washing them here in the shop as opposed to cleaning them in your home. Surface cleaning with carpet cleaning equipment and pre-sprays often cause common issues like odors, mildew, and discoloration.
We have the proper experience, skill, equipment, and education to safely clean silk and all fiber types associated with area rugs.
- Bamboo Silk
Peace Frog has a Pet Urine Decontamination protocol that would help here. The process targets and flushes away urine salts and neutralizes odor-causing bacteria with cleaning products formulated to be safe on wool fibers and the dyes found in Oriental rugs.
If evidence of pet urine building up over any length of time is visible, we may alert you to permanent dye damage or dry rot after pre-inspection.
The Peace Frog Peace of Mind Promise:
Your referrals are important to us, so we want you to be happy!
If you are unsatisfied with the care or service you received, let us know so we can work to make it right!
Peace Frog Rug Cleaning is a sister company of Peace Frog Carpet Cleaning, an Austin area go-to for at-home and commercial cleaning services. We can handle cleaning of all the following types and more!
- Tile & Grout
- Natural Stone
- Dryer Vent
- Pressure Washing
- Disinfecting & Sterilizing Services
- Pet Urine Odor Treatment
- Fiber Protection Services
Contact-free quotes and service appointments available upon request.
Visit peacefrogcarpetcleaning.com for more information.
There are many different types of rug pad out there, it’s true. Peace Frog is proud to carry an industry-favorite line of rug padding that features many consumer benefits. We custom cut each new rug pad to the shape and size of your rugs for a perfect fit!
- Cost effective
- 100% recyclable and made from 100% recycled materials.
- Green Label Plus Certified by the Carpet & Rug Institute
- No Odors or off-gassing
- Non-Toxic, non-allergenic
- Will not stain, discolor, or mar flooring
- Pet Urine Barrier – Keeps most spills & pet urine from soaking through to your flooring
Give us a call for more information or to order a custom-fit rug pad today!
We accept all major credit cards, checks, and cash. Once your pre-inspection and quote have been approved by you, we can begin working on your rugs. Payment is due in full upon delivery of your rugs.
We rarely require a deposit, but if a rug is having extensive repairs, comes to us with flood damage, or if the scope of work exceeds the resale value, we may require something up front and will discuss that with you before starting any work.
Peace Frog Rug Cleaning is available for pick-up and delivery in Cedar Park, Leander, Liberty Hill, Lago Vista, Lakeway, Georgetown, Round Rock, Manor, Hutto, and all of Austin. Give us a call today to arrange an appointment!
If you are unable to have your area rugs rolled up and ready for us, let us know ahead of time so that we can arrange to send extra help. Additional charges do apply for this service on both pick-up and delivery.
Peace Frog technicians will not move pianos, electronics, or other heavy furniture that require a professional moving company.
Most stains will likely be removed during the wash process. For those that remain, we guarantee to do our very best to remove them, but we cannot guarantee every stain or concern can be completely removed.
Be aware – any over-the-counter spot remover that you may have used on the stains before calling us may negatively affect the result of a professional cleaning. If the pH of the spotting solution is too strong, you may set the stain or permanently alter the dyes.
Peace Frog does have a small area set aside for short term storage. Should you decide to leave them with us, we require that they be preventatively treated with a moth repellent and properly wrapped prior to being placed into storage.
If storage has not been arranged with us in advance, we require that your rugs be returned to you within 30 days of being completed. You may either pick them up from our office or call to schedule delivery. Rugs left longer than 30 days from notification of completion will be considered abandoned and are subject to disposal or donation.
If you think about stain protectors like an insurance policy for your favorite area rugs, you’ll see that it’s worth making a small investment now to protect the beauty and color of your rugs before spills have a chance to permanently damage them.
Our stain/UV protector is safe to be used on all fiber types, and will not cause texture change, discoloration, or dye bleed. It leaves no sticky residue, so there’s no risk of your area rug appearing prematurely soiled.
We recommend re-application of our stain/UV protector after each professional rug cleaning.